Pricing
Clear prices, agreed with you before anything starts.
Aged care pricing has two halves: what the government funds, and what a provider charges. Most of the confusion comes from those being mixed together. Here they are separate.
No hidden fees
No entry fee, exit fee or package management fee.
All-inclusive prices
Labour, provider travel, scheduling, administration, technology and compliance included.
Agreed before we start
Your service and unit price are recorded in writing before we charge your budget.
Clear statements
Your statement shows services delivered, your contribution and remaining funding.
Every price, in writing
Download our price guides.
The quick guide covers our most commonly used services on a single page. The full guide has every service, every rate period, and the terms that apply. Version 1 — July 2026.
When each price applies
- Standard hours
- Monday to Friday, 6:00 am to 6:00 pm
- Weekday after hours
- Monday to Friday, before 6:00 am or after 6:00 pm
- Saturday
- All Saturday services
- Sunday
- All Sunday services
- Public holiday
- Services delivered on a recognised public holiday
What you may need to pay
Services Australia determines your contribution percentage. The government pays the balance from your available funding.
| Your status | Clinical | Independence | Everyday living |
|---|---|---|---|
| Full pensioner | 0% | 5% | 17.5% |
| Part pensioner or Commonwealth Seniors Health Card holder | 0% | 5% to 50% | 17.5% to 80% |
| Self funded, no CSHC, or means not disclosed | 0% | 50% | 80% |
Personal care from 1 October 2026
Approved personal care is treated as a clinical support for contribution purposes, meaning no participant contribution where funding is available. Services Australia confirms your actual rate.
Work out what you are funded for
Pick your classification to see what the government contributes each quarter.
Step 1
How much help do you need?
Your aged care assessment gives you a classification from 1 to 8. If you have not been assessed yet, choose whichever description sounds closest to your situation.
Step 2
What is your pension situation?
This determines how much of the cost you contribute. Services Australia works out your actual rate — this is just to give you a realistic idea.
Choose a classification above first.
Not sure about any of this? That is completely normal — give us a call and we will work it out with you.
What is included in each service model
| What's included | Fully CoordinatedWe arrange it all | Self ManagedYou stay hands-on |
|---|---|---|
| Care management | ||
| A dedicated care partner | ||
| Care plan and budget design | ||
| Periodic plan and budget reviews | ||
| Clinical support | ||
| Clinical oversight of your care plan | ||
| Access to our clinical lead and nursing team | ||
| Support with complex or multi-disciplinary needs | ||
| Funding administration | ||
| Invoices paid on your behalf | ||
| Reimbursements processed | ||
| Clear statements | ||
| Compliance | ||
| Police, insurance and qualification checks on providers | ||
| Ongoing compliance monitoring | ||
| Sourcing and scheduling | ||
| Choose your own workers and rates | ||
| We source and onboard workers for you | ||
| We handle scheduling and bookings | ||
| We manage quality check-ins | ||
Before your services begin
We will talk through your services, prices and contribution arrangements with you and record them in your service agreement.
Bookings and billing
- A one hour minimum applies to services delivered by SCL Home Care employees.
- Eligible supports can be combined within the booked hour where this is appropriate and agreed.
- You are charged only for the agreed unit that is delivered.
- Complex, specialist, remote or supplier dependent services may require a written quote.
- All prices are inclusive of GST where GST is payable.
Cancellations
- Please give at least 2 business days notice when cancelling a scheduled service.
- A late cancellation or no show may be charged at the agreed price only where legal requirements are met and the worker could not be redeployed.
- We consider reasonable circumstances such as hospital admission, a health incident or an unexpected change in informal support.
- No charge applies where SCL Home Care cancels or cannot provide the agreed service.
Price changes and statements
- Any change to your price will be discussed with you and agreed in writing before it takes effect.
- Published prices will be reviewed after services commence and whenever costs or regulatory requirements change.
- You will receive a monthly statement showing services, prices, contributions and remaining funding.
- Additional private services can be purchased where they are agreed outside your available government funding.
Want to know what this looks like for you?
Tell us where you are up to and we will walk through what your funding covers and what you would actually pay. No obligation.
Ready when you are
Let’s have a chat.
Whether you are exploring options for yourself or a family member, we are happy to talk it through. No pressure, no obligation, and a straight answer if someone else suits you better.