Our services
Everyday help, clinical care, and everything in between.
Support built around your routine and delivered by people who turn up consistently — our own home care workers, backed by a vetted panel of clinicians and local suppliers.
We have grouped these by contribution category rather than by service type, because the category affects what you may need to contribute toward each service.
Worth knowing first
Not every service costs you the same.
Support at Home groups services into different contribution categories. Clinical supports do not attract a participant contribution. Independence services generally attract a lower contribution, while Everyday Living services attract a higher one.
What you contribute depends on the services you receive and your individual contribution rate, which is based on your income and assets assessment. Services Australia determines that contribution rate.
See contribution rates and full pricingClinical care
No contributionNo participant contribution applies to approved clinical supports. Services are funded from your available Support at Home funding.
Nursing
Clinical care at home.
Registered and enrolled nursing care at home, with our own clinical lead providing oversight.
Learn moreAllied Health
The right clinician, when you need them.
Physiotherapy, occupational therapy, podiatry and other allied health through our vetted clinician panel.
Learn more
Care management
Included for everyoneCare management is part of every Support at Home arrangement. For ongoing services, 10% of your quarterly budget is allocated to care management.
Care Management
A dedicated care partner in your corner.
Your own care partner overseeing your plan and budget, with clinical governance behind every decision.
Learn more
Independence
Lower contributionA contribution may apply depending on your income and circumstances, as assessed under Support at Home contribution rules.
Personal Care
Everyday help, delivered with dignity.
Support with showering, dressing, grooming, medication assistance and non-clinical continence support.
From 1 October 2026, approved personal care moves to Clinical Supports for contribution purposes and no participant contribution applies.
Learn moreRespite
A genuine break for family carers.
Flexible in-home respite that gives family carers time to rest, knowing someone they trust is there.
Learn moreSocial Support
Staying connected matters.
Individual social support and accompanied activities, company, outings and getting to the things that matter.
Learn more
Everyday living
Higher contributionEveryday living services generally attract a higher contribution than Independence services, depending on your contribution rate.
Domestic Assistance
Keeping home manageable.
General cleaning, laundry and shopping assistance so home stays comfortable and easy to live in.
Learn moreTransport
Getting you there.
Transport to appointments, shopping and community activities, with a support worker alongside you where needed.
Learn moreHome & Garden
Practical help around the house.
Gardening, yard maintenance and approved home maintenance services through our vetted supplier panel.
Learn more
Coming later
Group social support, centre-based respite and overnight respite are planned as future services. They are not available yet — we will add them here, with pricing, once they are approved and ready.
Not sure what you need?
Most people are not, and that is fine. Tell us what is getting difficult and we will work out what would actually help.
Ready when you are
Let’s have a chat.
Whether you are exploring options for yourself or a family member, we are happy to talk it through. No pressure, no obligation, and a straight answer if someone else suits you better.